Renewing Your Membership¶
Renewals go through Donorbox, the same service you used to join. The single most important thing to get right: renew with the email address linked to your account.
Keep your details consistent¶
If you're renewing manually, use the same name, address, and phone number you used before. Small differences create duplicate records — renewing as "David" when you originally joined as "Dave," for example, can create a second contact.
Not sure what you used? Check your Donorbox receipt, or open My Profile on the website, where you can see the name, email, and phone on file. My Account shows the address.
Watch the email on your payment method
Some payment tools attach a different email than the one you use for membership. Before you finish, make sure the email tied to your membership doesn't get replaced by a payment-account email.
Where to renew¶
Open My Account from the menu under your name for a link to renew. You can renew your own membership there, but you can't renew another member of your household from your account — each member renews from their own.
If anything looks off after you renew, email membership@spokanemountaineers.org and we'll sort it out.